About Susanne Pugsley

Fractional CMO Susanne Pugsley provides pragmatic and practical business development, communications and marketing services to law firms and accountancy practices . She has over 23 years experience in BD strategy and audit, CRM selection and implementation, sector programmes, key account management, events stratgey and delivery and coaching and training of all levels of professional.

Susanne has worked in the Professional Services sector, predominantly legal and accounting since 2000. Her earlier marketing career was in the Technology, Social Housing and Charity sectors.

Alongside a successful civilian career Susanne has also spent 15 years in the Territorial Army with a period serving overseas with the regular Army. She retired in 2007 after her final post of training both regular and reserve forces in Aldershot.

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Having worked in firms of all sizes, from The Silver Circle to boutique firms, she has a unique understanding of the marketplace, the opportunities and the challenges it presents. Her particular skills lie in helping firms to manage change either pre or post merger, reinvigorating a business, and building a sustainable pipeline of work, to firms on an interim basis, troubleshooting, strategising and managing on a consultancy basis.