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Last Updated - 7 November 2023

You can visit the website without telling us who you are or revealing any information about yourself. However, if you give us personal information about yourself or others, we commit to treat it securely, fairly and lawfully. We are committed to protecting your privacy. Personal data, or personal information, means any information about an individual from which that person can be identified.

You can give us your personal data by filling in forms (on the website or otherwise) or by talking with us by post, phone, email, social media or other means. Also, as you interact with our website, we collect data about your equipment, browsing actions and patterns. We collect this data by using cookies or other similar technologies. We also receive personal data indirectly from other databases.

When you provide personal information to us, we will only use it when the law allows us to. We will most commonly use your personal data to communicate with you and provide you with information or solutions.

We generally don't rely on consent as a legal basis for processing your personal data other than sending direct marketing communications to you via email or text message. You consent to your marketing at any time by contacting us. We will get your express opt-in consent before we share your personal data with any other registered company.

We will only use your personal information for the purposes we collect unless we think we need to use it for another reason. That reason is compatible with the original purpose. We may use your personal information to give you more relevant content.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time by clicking the unsubscribe button in the marketing communications, where applicable.
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a vital interest.
  5. We need it to perform a public task.
  6. We have a legitimate interest.

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at  privacy@gigcmo.com if you wish to make a request.

If we transfer your personal data out of the United Kingdom (UK) or European Economic Area (EEA), we will ensure a similar degree of protection is afforded to it.

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process your data. Your information is securely stored on our cloud. 

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please get in touch with us by emailing privacy@gigcmo.com

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@gigcmo.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

We would appreciate the opportunity to deal with your concerns before you approach the ICO, so please get in touch with us in the first instance.